Useful Contact Information

EMERGENCY		EMBASSIES IN KL
Police & Ambulance	999	Australia	03 2146 5555
Fire	994	Bangladesh	03 2148 7940
Civil Defense	991	Brunei	03 2161 2828
From Mobile Phone	112	Canada	03 2718 8333
Traffic Police	03 2072 9044	China	03 2142 8585
TELEKOM		France	03 2053 5500
Faults & Repair	100	Germany	03 2142 9666
Operator - Domestic	101	India	03 2093 3504
Information Enquiries	102	Indonesia	03 2142 1151
Directory Enquiries	103	Japan	03 2142 7044
Telegram Service	104	Korea (South)	03 4256 9913
Operator - International	108	Philipine	03 2148 4233
Multilingual Service	198	Singapore	03 2161 6277
Telecentre	1050	Thailand	03 2148 8222
Time Announcement	1051	United Kingdom	03 2148 2122
Weather Forecast	1052	United States	03 2168 5000
Toll Free Complaints	15454	HOSPITALS
GOVERNMENT DEPARTMENT		Ampang Puteri	03 4270 2500
ACA	03 6201 1982	Assunta	03 7782 3433
Arkib Negara	03 6201 0688	Damansara	03 7722 2692
Bank Negara	03 2698 8044	Damai Service	03 4043 4900
Bukit Aman	03 2622 6222	GHKL	03 2692 1044
Customs	03 6021 6088	Gleaneagles Intan	03 4257 1300
EPF	03 2694 6566	HeartScan	03 2287 0988
Fire & Rescue	03 8888 0036	Institut Jantung	03 2298 1333
Information Dept	03 2698 3355	Kajang Medical	03 8736 0631
Immigration	03 2095 5077	Pandai Cheras	03 9132 2022
Income Tax	03 6201 7055	Pantai Medical	03 2282 5077
Jabatan Alam Sekitar	03 8885 8200	Pantai Klang	03 3372 5222
JAKIM	03 8886 4000	Selangor Medical	03 5543 1111
JPA	03 2282 2742	Selayang	03 6136 7788
JPN (KL) National Reg	03 2692 5044	Sentosa	03 4043 7166
JPN (PJ)	03 7968 3200	SJMC	03 4634 1212
JPJ	03 8886 6400	Subang Jaya Medical	03 5634 1212
Kerjaraya	03 2691 9011	Sunway Medical	03 7491 9191
KLSE	03 2026 7099	Tawakal	03 4023 3599
Manpower Dept -JTR	03 2095 7222	Tung Shin	03 2072 1655
Meteorology	03 7958 7422	Tun Hussein Onn	03 7956 1511
MIDA	03 2095 3633	UKM	03 9173 3333
MIMOS	03 8996 5000	University PJ	03 7956 4422
Perkeso	03 2274 1122	UTILITY COMPANIES
Pos Malaysia	03 4253 5320	Alam Flora	03 2052 7922
Reg of Business	03 4029 2125	Indah Water	03 2163 6118
Reg of Company	03 4043 3366	JBA Selangor	03 2282 6244
Royal Kastam	03 6201 6088	Pos Malaysia	03 2274 4141
SIRIM	03 5544 6000	Telekom	03 2020 8088
SOCSO	03 4253 5320	Tenaga Nasional	03 2282 5566
Tabung Haji	03 2161 2233	RADIO TAXI SERVICE
Veterinary	03 2095 0077	Cityline	03 9222 8828
PUBLIC COMPLAINTS		Comfort	03 2692 2525
Biro Pengaduan	03 8888 7777	KL Teksi	03 9221 8999
CAP	04 229 3571	Mesra Cab	03 4043 0569
Child Abuse	1 800 883040	Oriental Radio	03 2694 4718
Comsumer Association	03 4042 3058	Persatuan Radio	03 2693 6211
FOMCA	03 7876 2009	Public Cab	03 6259 2020
MCA	03 2163 2305	Radio Taxi	03 9221 7600
MM Hotline	03 2282 1002	Saujana	03 2162 8888
Persatuan Pengasih	03 6201 3179	Supercab	03 7875 7333
FOOD DELIVERY		Sunlight	03 9057 1111
Domino's	1 300 888333	Telecab	03 4042 1019
MacDonalds	03 2287 7377	Teletaxi	03 9221 1011
Pizza Hut	1 300 882525	Wira Cab	03 2144 3630
Hotels IN KL		Hotels IN SELANGOR
Carcosa Seri Negara	03 2143 7000	Armada	03 7954 6888
Capitol	03 2143 7000	Concord Shah Alam	03 5512 2200
Cititel Midvalley	03 2196 1188	Crystal Crown	03 7958 4422
Concord KL	03 2162 5522	Crystal Crown Klang	03 3165 4422
Concord In KLIA	03 8783 3118	Del Palma Ampang	03 4270 7070
Corus KL	03 2161 8888	Eastin	03 7665 1111
Dorsett Regency	03 2715 1000	Equatorial Bangi	03 8210 2222
Duta Vista Pavillion	03 2095 2020	Grand Bluewave	03 5031 3388
Dynasty	03 4043 7777	Holiday Inn Shah Alam	03 5510 3696
Equotorial	03 2161 7777	Holiday Villa Subang	03 5633 8788
Fairlane	03 2148 6888	Hyatt Regency Saujana	03 7846 1234
Federal	03 2148 9166	IOI Palm Garden	03 8943 2233
Flamingo	03 4256 3288	Marriot Putrajaya	03 8949 8888
Furama	03 2070 1777	Mutiara Klang	03 3343 7171
Grand Centrepoint	03 2693 3988	Palace of Golden Horses	03 8943 2333
Grand Continental	03 2693 9333	Pan Pacific Glenmarie	03 7803 1000
Grand Seasons	03 2697 8888	Pan Pacific KLIA	03 8787 3333
Hotel Sri Petaling	03 9058 2323	PJ Hilton	03 7955 9122
Hotel Malaya	03 2072 7722	Quality Hotel S Alam	03 5510 3696
Hotel Maluri Cheras	03 9287 8833	Sheraton Subang	03 5031 6060
Impiana	03 2026 6060	Summit - Subang UEP	03 8023 3000
Istana	03 2141 9988	Sunway	03 7492 8000
JW Marriot	03 2717 9000	Recreations
Mandarin Oriental	03 2380 8888	Desa Water Park	03 7118 2210
Melia	03 2142 8333	KL Tower	03 2087 5421
Micasa Serv Aprt	03 2161 8833	Mines Exhibition	03 8945 2055
Midah (Kg Atap)	03 2273 9999	Mines Wonderland	03 8943 6688
Ming Court	03 2161 8888	National Library	03 2694 3488
Mint Hotel	03 8943 8888	National Museum	03 2282 6255
Mutiara KL (KL Hilton)	03 2148 2322	National Planetarium	03 2273 8253
New World	03 2163 6888	National Science Centre	03 2525 1150
Nikko	03 2161 1111	National Zoo	03 4108 3427
Novotel Century	03 2143 9898	Putra World Trade Centre	03 4043 3999
Pan Pacific	03 4042 5555	Sunway Lagoon	03 5635 8000
Park Plaza	03 2711 8866	Wisma Genting	03 2161 2288
Parkroyal	03 2142 5588	Courier Service
Pearl International	03 7983 1111	abx	03 7876 3666
Swiss Inn	03 2072 3333	Citilink	03 5569 2188
The Plaza Hotel	03 2698 2255	DHL	1 300 881188
Quality	03 2693 9233		03 7957 1188
Regent	03 2141 8000	FedEx	1 800 88 6363
Renaissance	03 2162 2233		03 7957 1188
Ritz-Carlton	03 2142 8000	Nationwide	03 5512 7000
Shangri-la	03 2032 2388	OTS	03 4043 8379
Sheraton Imperial	03 2717 9000	TNT	03 5569 2823
Swiss Garden	03 2141 3333	UPS	03 7784 1233
The Legend	03 4042 9888	CAR RENTAL
The Mines	03 8943 6688	Advantage	03 2142 5855
Vistana	03 4042 8000	Avis	03 9222 2558
HELPLINE		Enesty Hire & Drive	03 7984 7535
1 Stop Crisis Center	03 2615 3333	Hawk	03 2164 6455
AWAM	03 7787 0224	Hertz	03 2148 6433
Befrienders	03 7956 8144	Mayflower	03 6252 1888
HAWA	03 2693 0095	Orix	03 9284 7799
Talidera	1 800 88 3040	SMAS	03 2080 5066
WAO	03 7956 3488	KARAOKE
OTHERS		RedBox Low Yat	03 2710 1883
AAM Breakdown	03 2161 0808	RedBox Wisma HLA	03 2078 6688
Bar Council	03 2691 1698	RedBox Sg Wang	03 2145 7788
MTUC	03 8024 2953	RedBox Sunway	03 5633 6669
SPCA	03 4256 5312	Star KTV (Bangsar)	03 21626263
SUARAM	03 2612 5600	Song Bird (Imbi)	03 2145 3262

TRANSPORT		AIRLINES
Airport Coach (Duta)	03 6203 3064	Aeroflot	03 2161 3231
Airport Coach(ChanSowLin)	03 4294 2550	Air Asia	03 7845 7777
Airport Coach (KLIA)	03 8787 3894	Air India	03 2614 2166
Airport Limo	03 9223 8080	Berjaya Air	03 2145 2132
Airport Limo (Booking)	03 9223 8949	British Airlines	03 2167 6188
Besraya	03 8941 8288	Cathay Pacific	03 2078 3377
Intrakota	03 7726 2944	China Southern	03 2144 4432
KESAS	03 5633 7188	Garuda	03 2162 2811
KLIA	03 8777 8888	Japan Airlines	03 2161 1722
KLIA Express	03 2267 7777	KLM	03 2142 0300
KLIA Exp (Cust Enquiries)	03 2267 8000	Korean Airlines	03 2142 8460
KL Monorail	03 2267 9888	MAS	03 7846 3000
KL Sentral	03 2730 2000	Pelangi Airways	03 5513 3700
KTM	03 2263 1111	Qantas	03 2167 6000
KTM - Call Center	03 2267 1200	Royal Brunei	03 2070 7166
Len Seng	03 4024 1977	SIA	03 2692 3122
Litrak	03 5633 3929	Swiss Air	03 2162 7885
Park May	03 7982 7060	Thai Airways	03 2031 1900
PLUS	03 7981 8000	BANKS
PLUS - Ronda	03 2692 2000	ABN-AMRO	03 2162 6666
Plusliner	03 2272 1586	Affin Bank	03 2055 9000
Putra LRT	1 800 388228	Alliance Bank	03 2694 8800
SPRINT	03 7960 1050	Alliance Fincance	03 2691 8989
SPRINT - Ronda	1 800 6868	Bangkok Bank	03 2072 4552
Star LRT	1 800 388228	Bank Islam	03 2711 2930
Toong Foong	03 9222 8053	Bank Negara Malaysia	03 2968 8044
CREDIT CARDS / CARDS		Bank Simpanan Malaysia	03 2162 3222
Amex	03 2026 1770	Bank Utama	03 2144 6355
Bonuslink	03 7626 1000	Bumiputra Commerce	03 2693 1722
Citibank	03 2383 0000	Citibank	03 2383 0000
Diners Club	03 2161 1381	EON Bank	03 2694 8888
Direct Access	03 6204 7777	Hong Leong Bank	03 2164 2525
MBf	03 2161 8075	Hong Leong Finance	03 2164 3939
HSBC	03 2072 1966	HSBC Bank	03 2070 0744
Touch & Go	03 7628 5115	Maybank	03 2070 8833
UOB	03 2612 8121	Maybank Finance	03 2297 2000
MINISTRIES		OCBC Bank	03 2692 0344
Agrivulture	03 2698 2011	Public Bank	03 2176 6000
Culture, Arts & Tourism	03 2693 7111	Public Finance	03 2274 1788
Defence	03 2692 1333	Scotiabank	03 2141 0766
Domestic Trade	03 2274 2100	Southern Bank	03 2087 3000
Education	03 2098 6900	Southern Finance	03 2141 1155
Energy,Com& Multimedia	03 2087 5000	Standard Chartered	03 2072 6555
Entepreneur Devp	03 2098 5022	UOB Bank	03 2692 4511
Finance	03 8882 3000	LOST ATM CARDS / CARDS
Foreign Affairs	03 8887 4000	Bank Islam	03 2698 9608
Health	03 2698 5077	Bumiputra Commerce	1 300 880900
Home Affairs	03 8886 8000	Dinners Club	03 216101055
Housing & Local Gvt	03 2094 7033	Hong Leong Bank	1 800 388888
Human Resource	03 8886 5000	Master Card International	1 800 804594
Information	03 2282 5333	Maybank	1 800 882828
In't Trade & Industry	03 6203 3022	Perwira Affin Bank	03 5511 4323
Minister Office	03 8888 1957	Public Bank	03 2163 9191
Labour/Human Resource	03 8886 5000	RHB Bank	03 2070 4299
Primary Industry	03 2274 7511	Visa Card International	1 800 802997
Rural Development	03 8889 3500	LOCAL AUTHORITIES
Science, Tech & Envt	03 8885 8000	DBKL	03 2693 4531
Taxi Complaints	03 2698 5022	MPAJ	03 4296 8000
Transport	03 2094 8122	MPK	03 3371 6044
Women & Family Dev	03 2691 9104	MPPJ	03 7956 3544
Works	03 2771 4050	MBSA	03 5510 5133
Youths & Sports	03 2693 2255	MPSJ	03 8026 3131
Shopping Malls		PRESS
Amcorp Mall	03 7958 5318	Berita Harian	03 2282 2323
Atria	03 7727 3000	Bernama	03 2694 5233
Bangsar	03 2145 7700	Business Times	03 2282 2628
BB Plaza	03 2148 7411	China Press	03 2282 8208
Cheras Leisure Mall	03 9130 5088	Malay Mail	03 2282 1002
Great Eastern Mall	03 4259 8888	New Straits Times	03 2282 3322
Plaza Low Yat	03 2148 3651	Sin Chew Jit Poh	03 7958 7777
Sogo	03 2699 6251	The Edge	03 7660 3838
Star Hill	03 2148 7788	The Sun	03 7784 6688
Street Mall	03 8312 8000	The Star	03 7967 1388
The Mall	03 4044 4309	ISPs
The Summit	03 8024 8188	Celcom.net	019 300 0900
The Weld	03 2161 8422	Jaring	03 8996 5000
EPF		Maxis Net	1 300 821512
Head office	03 2694 6566	Timenet	03 2710 6200
Bandar	03 2694 6051	TMnet	03 8318 8027
Cheras	03 9130 6161	POLICE STATIONS
Gombak	03 6185 0780	Ampang	03 4252 2222
Kajang	03 8737 5225	Brickfields	03 2274 2222
Kepong	03 6251 2566	Cheras	03 9284 0083
Klang	03 3342 0344	Dang Wangi	03 2691 2222
Petaling Jaya	03 7958 4100	Petaling Jaya	03 7956 2222
Pudu	03 2078 6788	TRAVEL AGENCIES
Setapak	03 4149 9499	Jebson Travel	03 2148 0604
Shah Alam	03 5519 2155	Ken Air Leisure	03 2142 3722
MOBILE OPERATORS		Mayflower	03 6252 1888
Atur	800 9292	MSL Travel	03 4042 4722
Celcom	03 2162 3900	Pearl Holiday	03 8739 9999
	019 3000900	PERNAS	03 2144 6044
Digi	016 221 1800	Peter Stuyvesant	03 2163 5588
	03 2145 2126	Reliance Travel	03 2711 1000
Maxis	03 7492 2123	Start Cruise	03 3101 1313
	1 300 820120	Triways	03 7728 2033
TimeCel	017 1717	MAS's BRANCHES
	03 2070 1717	Alor Setar	04 731 1106
TM Touch	013 1111	Ipoh	05 241 4155
	03 2055 8888	Johor Bahru	07 334 1001
RADIO / TV		Kuala Lumpur	03 7846 3000
Astro	03 9543 4188	Kuala Terengganu	09 623 1767
Hitz FM (92.9)	03 9543 3311	Kuantan	09 515 7055
Light & Ez (105.7)	03 9543 3333	Kota Bharu	09 744 7000
Mix FM (94.5)	03 9543 3322	Langkawai	04 966 8621
MyFM (101.8)	03 9543 3366	Melaka	06 283 5722
NTV 7	03 5569 1777	Penang	04 262 0011
RFM	03 4048 1988	Singapore	02 336 6777
RTM	03 2282 5333	ENTERTAINMENT / RESTAURANTS
TV3	03 7726 6333	American Chili's (MidValley)	03 2287 6788
WOWfm (97.6)	03 7957 8969	American Chili's (KLCC)	03 2164 1400
CINEMA BOOKING		Bangsar Seafood Village	03 2282 2555
Cheras Leisure Mall	03 9132 2617	Beach Club	03 2166 9919
GSC Midvalley	03 2938 3366	Bintang Shack	03 2142 4009
Puchong IOI Mall	03 5882 3669	CIAO	03 9285 4827
TGV	03 7492 2929	Dome KLCC	03 2166 1948
FLIGHT INFORMATION		Eden Seafood	03 2141 4027
KLIA	03 8776 4135	Emporium Disco	03 2142 6666
Subang	03 7846 3000	Hard Rock Café	03 2715 5555
Penang	04 643 0501	Kelana Seafood	03 7803 8118
Changi	02 542 9727	Modesto's Jln P Ramlee	03 2713 2333
LOTTERY RESULTS		Planet Hollywoord KL	03 2144 6602
1+3D	03 9280 4688	Salsaki Japanese Buffet	03 2166 3728
Magnum	03 2141 6766	Souled Out	03 2300 1955
Toto	03 2144 2332	Viva Dance Club	03 7665 5123

Embassies	Telephone No
Albania Embassy	603 - 2538102
British Consulate & Trade Office	082 - 231320
British High Commission	603 - 2482122
Embassy of the Republic of Croatia	603 - 4535340
Algeria Embassy	603 - 2488159
Ambassador De France	603 - 2483853
Argentina Embassy	603 - 2550176
Australian High Commission	603 - 2423122
Austrian Embassy	603 - 2484277
Bangladesh Embassy	603 - 2423271
Belgium Embassy	603 - 2625733
Brazil Embassy	603 - 2548020
Canadian High Commission	603 - 2612000
Chile Embassy	603 - 2616203
Consulate General of Greece	603 - 2386789
Czechoslovak Federal Republic Embassy	603 - 2427185
Danish Embassy	603 - 2022001
Equador Embassy	603 - 2945879
Egypt Embassy	603 - 4568184
Fiji Embassy	603 - 2648422
Finland Embassy	603 - 2611088
France Embassy	603 - 2484122
Germany Embassy	603 - 2429666
High Commission of India	603 - 2547820
India High Commission	603 - 2533510
Indonesia Embassy	603 - 2452011
Iran Embassy	603 - 4514824
Iraq Embassy	603 - 2480555
Islamic Counsellor Saudi Arabia Embassy	603 - 4579833
Italy Embassy	603 - 4565122
Japan Embassy	603 - 2427044
Korea Embassy (North Korea)	603 - 4569913
Korea Embassy (South Korea)	603 - 2622377
Korea Trade Center	603 - 2429939
Kuwait Embassy	603 - 2410033
Laos Embassy	603 - 2483895
Libyan Arab Jamahiriya	603 - 2482112
Mauritius High Commission	603 - 2411870
Mexico Embassy	603 - 2388082
Morocco Embassy	603 - 2610708
Myanmar Embassy	603 - 4560280
Nafhas Enterprise	603 - 6841793
Namibia High Commission	603 - 2647015
Netherlands Embassy	603 - 2485151
New Zealand High Commission	603 - 2382533
Norwegian Royal Embassy	603 - 2420144
Oman Embassy	603 - 2453109
Pakistan Embassy	603 - 2618877
Palestine Embassy	603 - 4568905
Papua New Guinea	603 - 4532400
Philippines Embassy	603 - 2484233
Poland Embassy	603 - 4576733
Romania Embassy	603 - 2423172
Romania-Trade Representation	603 - 2482065
Saudi Arabia Royal Embassy	603 - 4579433
Singapore High Commission	603 - 2616277
Spain Embassy	603 - 2484868
Sri Lanka High Commission	603 - 2444403
Sudan Embassy	603 - 4569104
Brunei Darussalam	603 - 2612800
Swedish Embassy	603 - 2485981
Switzerland Embassy	603 - 2480622
Thailand Royal Embassy	603 - 2488222
Turkish Embassy	603 - 4572226
U S S R Embassy	603 - 4567252
United Nations Dep't Programmed	603 - 2559122
United Nations - Refugees	603 - 2411322
United States of America Embassy	603 - 2489011
Uruguay Embassy	603 - 2433723
Venezuela Embassy	603 - 2633444
Vietnam Embassy	603 - 2484036
Yugoslavia Embassy	603 - 4564561
Zimbabwe Hugh Commission	603 - 4517252

Florist	Telephone No
De Memory Hamper & Gifts	03-5882 4290
Blooming Florist Sdn Bhd	03-7803 3333

Airline Companies	Telephone No
Air Asia	03-8776 4690
Air India	03-2142 0323
Cathay Pacific	03-8787 2808/3808
China Airlines	03-8776 6066/8
Eva Airways	03-8776 6233
Garuda Indonesia	03-8787 4064
Japan Airlines	03-8787 1110
KLM Royal Dutch Airlines	03-8776 6260/55
Lauda Air	03-8776 6305/6
Lufthansa German Airlines	03-2161 4666
Malaysian Airlines	03-8776 4712
Northwest Airlines	03-8776 6252
Singapore Airlines	03-8776 6430/27
Thai International Airways	03-8787 3522
Virgin Atlantic	03-8787 1403

Hospital	Telephone No
Assunta Hospital	03-7782 3433
Damansara Specialist Hospital	03-7722 2692
Gleneagles Intan Medical Centre	03-4257 1300
Hospital Pantai Indah	03-4289 2828
Hospital Putrajaya	03-8888 0080
Institut Jantung Negara	03-2617 8200
Kuala Lumpur General Hospital	03-2615 5555
Mont' Kiara Medical City	03-2382 3500
Pantai Cheras Medical Centre	03-9132 2022
Pantai Klang Specialist Medical Centre	03-3372 5222
Pantai Medical Centre	03-2296 0888
Selayang Hospital	03-6120 3233
Subang Jaya Medical Centre	03-7491 9191
Sunway Medical centre	03-7491 9191
Tawakal Specialist Hospital	03-4023 3599
Tun Hussein Onn National Eye Hospital	03-7956 1511

Taxi	Telephone No
Airport Limo booking centre	03-9223 8080
Airport Limo airport counter	03-8787 3675
Jamaludin (cab plate #: WJH 7791)	H/P:012 3775949
Mr Jeff (cab plate #: HWB 94)	H/P:013 3619587
Mr Leong (cab plate #: HWB 48)	H/P:013 3011567
Raja Zulhairi	H/P:019 3964626
En Aru	H/P:012 2011530

Mass Transport System	Telephone No
KLIA EXPRESS careline	03-2267 8000
ERL Hotline	03-2267 7777
KL Sentral	03-2279 8888
PUTRA LRT (7-7pm, M-F, 11-3pm, Sat)	1800 388 228
PUTRA LRT - after office hours	017 331 7779
STAR LRT Hotline	03-4294 2550
KL Monorail Hotline	03-2272 3801
KTMB Hotline	03-2272 2828
KTMB Call centre	03-2267 1200
KTMB Subang Jaya station	03-5634 1677
KTMB Klang station	03-3371 9917

RESTAURANTS
CHINESE	Telephone No
Golden Phoenix	03-8925 1111
Little Penang Kafe	03-2282 0215
Madam Kwan's	03-2026 2297
Old China Cafe	03-2072 5915
Penang House	03-8313 1598 / 1599
Restoran Sam Pan	03-7725 9255
Summer Palace Chinese Restaurant	03-8949 8888 x1332
Xing Zhu Chinese Restaurant	03-8312 7223
FUSION	Telephone No
Abdul & Charlie's	03-8943 6688
ITALIAN	Telephone No
Piccolo Lago	03-8889 3268
INDONESIAN	Telephone No
Okra	03-7728 0290
JAPANESE	Telephone No
Kampachii	03-2161 7777
Oishi	03-2287 8113
MALAY	Telephone No
Hot Sambal Restaurant	03-7722 2205
Restoran Selera La Tumis	03-8318 6730
Saloma Theatre Restaurant	03-2161 0122
Seri Melayu	03-2145 1833
SEAFOOD	Telephone No
Bangsar Seafood	03-2282 2555
D'Fisherman Seafood Restaurant	03-8889 1188
Kelana Seafood	03-7803 8118
WESTERN	Telephone No
Bytes Café	03-8318 3868
Coliseum	03-2692 6270
The Verandah	03-8312 7018
Top Hat Restaurant	03-8318 0018 / 20